Data Processing and Categories of Recipients

Dropway processes your personal data to fulfill our contractual obligations with you and provide our Services. This includes processing data related to you or your company to enter into and execute contracts with you. We provide our Services, which includes enabling and performing transactions with other users, displaying transaction and feedback history, payment processing, and providing other features and services you may use, as described in connection with such services. We will send you notifications relating to transactions and the use of our Services in accordance with your communication preferences in your Dropway account.

We also enable the delivery of purchased items by logistics/shipping service providers, including notifications related to delivery (such as tracking information), to the extent permitted by applicable law without your consent. We provide payment services in accordance with our Payments Terms of Use. 


We offer general customer support, including resolving problems with your Dropway account, arbitration of disputes, and providing other customer service, as well as enforcing fee claims. For these purposes, we may contact you via notification in your Dropway account, email, telephone, SMS, push notification on your mobile device, or by mail. 


We also process general location data, such as IP address or postal code, to provide you with location-based services, such as radius search and other personalized content based on your general location data. Finally, we enforce our User Agreement, Payments Terms of Use, this User Privacy Notice, and other rules and policies.


Personal Information Policy


At Dropway, we understand that protecting your Personal Information is important. We may process your information for various purposes, such as:


  • Provisioning contracted Products and/or Services

  • Responding to your requests for services, products, or information

  • Administering debt recoveries

  • Undertaking market and product analysis to better understand your preferences and needs

  • Contacting you with information on new developments, products, services, and special offers through various means, including but not limited to post, telephone, and automated means such as mobile text messages, emails, multimedia messages, and the world wide web

  • Using your Personal Information in marketing campaigns conducted by Dropway and its affiliates


We take the security and confidentiality of your Personal Information seriously, and we store it in a third-party cloud-based storage facility to ensure its safety. If you have any questions or concerns about how we collect, use, or store your Personal Information, please do not hesitate to contact us. At Dropway, we are committed to protecting your privacy and keeping your information secure.


At Dropway, we take the security and integrity of your personal information seriously. To this end, we use a variety of mechanisms, such as encryption, passwords, and physical security, to protect your information against unauthorized access and disclosure.


However, despite our best efforts, we cannot guarantee that your Personal Information will never be subject to unauthorized access or loss that is beyond our control. As a result, we do not accept any responsibility whatsoever for such incidents. 


We encourage you to take steps to protect your Personal Information, such as keeping your passwords secure and regularly monitoring your accounts for any suspicious activity. 


If you have any concerns about the security of your Personal Information, please do not hesitate to contact us. We are committed to ensuring the highest level of protection for your personal information that is within our control.